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Laptop Support Warranties

Every new laptop you buy from The IT Bay will come with at least a 1 year basic manufacturer warranty as standard. Some models have extended warranty cover for 3 or 5 years - check the laptop's specifications tab on the product page to find out what length of cover is provided for a specific laptop model. The type of warranty cover and the service provided can vary by manufacturer but generally speaking, most basic warranties are 'return to base' warranties. This means that if your laptop breaks or develops a fault, the manufacturer will arrange for it to be returned to them or an authorised partner for repair or replacement. This process can take several days to process which might not be quick enough if you need your laptop every day for work for example. Basic warranties have other limitations as well which may mean you want to invest in enhanced or extended warranty protection to ensure business continuity and for peace of mind.

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