Tablets typically come with a one year manufacturer limited warranty included as standard. In the event of a fault or hardware failure with your device during that period, you would contact the manufacturer to arrange a repair or replacement. Often this involves a return of the tablet to the manufacturer or an authorised repair centre which could leave you without one for several days. If the standard level of warranty cover is not sufficient for your needs, there are a number of tablet support warranties available to upgrade or extend the default level of cover provided.
Warranty support products are available directly from the tablet manufacturer but you can also choose from a range of cheaper, third party support warranties that offer an equivalent level of cover. Third party warranty products may not be listed on our website but you can contact our sales team directly for availability and pricing.
There are a few things to consider when shopping for a tablet support warranty. The most important of these are the length of cover provided and the type of response time included. You can pick from extended warranties offering up to 5 years of cover as well as post warranty products which kick in just before the standard warranty expires to extend the period of cover. Most warranties provide cover during normal office hours (Monday - Friday between the hours of 9:00 - 17:00) but there are also options for out of hours coverage. Each warranty product will have a stated response time so check this is suitable for your individual needs. Some warranties include advance replacements which means you get a free replacement tablet in the event that your tablet fails and cannot be fixed on-site.
Other support options that are often available include accidental damage, theft protection, software cover and access to enhanced technical support. These premium options will typically bump up the cost of the warranty but may be worth paying for if you depend on your tablet for work and would be significantly impacted without it.
Finally, before buying any particular support product, check the product details to ensure the warranty covers your specific tablet since most warranty products are only applicable to a particular set of models.