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Lenovo Premier Support with Onsite NBD - extended service agreement - 1 year - on-site

Part Code:
5WS0T36159
Lenovo Premier Support with Onsite NBD - Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 1 year (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkBook 13x G2 IAP; 14 G4+ IAP; 14s Yoga G2 IAP; ThinkPad E14 Gen 4; E15 Gen 4
Key Selling Points
  • Hardware and software support
  • Dedicated Premier phone support with no menus to navigate
  • Unscripted troubleshooting
  • Direct access to advanced-level technicians
  • A single technical point-of-contact to manage the case through resolution
Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
Tech Specs
Warranty Cover Extended service agreement
Full Contract Period 1 year
Service Included Parts and labour
Model Lenovo
Model Premier Support with Onsite NBD
Brand Lenovo
Packaged Quantity 1

Product Faqs

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  • How long does it take for delivery?
    Question by: C Smith on 2021-06-11

    Orders placed via the website before 5pm (Monday - Friday) are usually delivered the next business day. Orders placed over the weekend and bank holidays are despatched the following business day. Please note that orders being shipped to offshore or remote locations may take 2-3 days to be delivered.

    Answer by: admin on 2021-06-11 01:31:17
  • Is this product brand new?
    Question by: G Clarkson on 2021-08-15

    The vast majority of the items we sell are brand new, but we sometime have other product grades available, which provide a great solution for those businesses that are perhaps on a tighter budget. You can see the condition or grade of stock for every product featured on our website. The condition is shown on the top right-hand side of each product page.

    Answer by: admin on 2021-08-15
  • Why is this product much cheaper than I've seen elsewhere?
    Question by: H Anderson on 2022-02-10

    Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we can often command volume related discounts because we buy and hold physical stock unlike many of our competitors.

    Answer by: admin on 2022-02-10
  • What is your returns policy for this product?
    Question by: D Jones on 2022-03-13

    We hope you'll be pleased with any product you purchase from us but we appreciate that there are times when you might need to return items to us. We have slightly different returns processes based on whether you are a business or a consumer and the reason for the return. We've summarised the key returns information here but please refer to our terms and conditions for full details.

    Answer by: admin on 2022-03-13